Websites

We will contact your 60 days before the end of your registration period. You can the choose to pay a once off (per annum) fee for the registration, or transfer/cancel your domain.
We will contact you 60 days before your hosting period expires. You can then choose to host with us at a nominal monthly fee or transfer/ cancel your hosting.
If you have exhausted all avenues to access your website then you are free to give us a call or to log a ticket and we will investigate and revert back to you.
Yes we can, if we designed it. We prefer not to work on websites not designed or coded by us.
Ranking well on Google and other search engines doesn't happen overnight, especially if you have a new website. If you are looking for instant results, then consider our Google Adwords Solutions. Alternatively we can provide monthly SEO at a nominal fee to improve your rankings over time.
All you need to do is apply online, complete and submit the required forms, content and be available for feedback (Oh, and don't forget to pay us 🙂 ). We do all the planning and layout of the website. We can supply you with basic contextual content and royalty free stock images. However, we require a clear description of your business, the type of services/products you will offer, suggested color schemes and target market.
Yes we can, if it was designed by us. We include 1 free backup installation, which will install the last known backup of your website. This service normally takes several hours. After the 1 free backup installation, we will still fix your website/ pages at our standard fee at R450,00 per hour.
If you need professional copy writing we can offer it at our standard hourly rate of R450,00.

Graphics and Logos

Not at this current stage.
Not at this current stage.
For every design you get one to several concepts. From these concepts you choose the one you like the most. Unlimited revisions does not mean unlimited concepts. We provide the logo designs, based on your specific requirements.
We have a set standard of files per project. The files are AI, EPS, JPG and PNG.

CV Writing

You need to apply online and forward your existing CV if you have one, if not we will use the information that you supplied with your application in conjunction with information gathered via our consultation.
We prefer that it is in a Microsoft Word file (Doc, Docx), however PDF is fine too. Please ensure if you do submit a PDF file that it is indeed clear and readable.
Getting your CV done right is a priority for us. The turnaround however depends on the amount of work. Nevertheless we will keep you updated at all times 🙂

Payments and billing

We make use of Payfast secure online payments and you can pay via EFT/ diret deposit directly into our FNB business account.
We only issue invoices once payment is confirmed or if we receive a proof of payment via email.

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